Privacy Policy

Integrative Urology, Longevity & Aesthetics, LLC (IULA)

Effective Date: October 25, 2026

Integrative Urology, Longevity & Aesthetics, LLC (“IULA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy describes how we collect, use, maintain, disclose, and protect information obtained through our website, www.iula.net, online forms, electronic communications, and related digital services.

By using our website or voluntarily submitting information through our online services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Name

Email address

Telephone number

Mailing address

Preferred contact method

Information voluntarily submitted through contact forms, assessments, questionnaires, or program inquiries

Health-Related Information

When you complete an assessment, questionnaire, or other health-related form, you may voluntarily provide information concerning your health, wellness goals, medical history, symptoms, or areas of interest.

Information collected as part of a patient-provider relationship may constitute protected health information (PHI) and is subject to applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Technical and Website Information

We may automatically collect certain technical information, including:

IP address

Browser and device type

Operating system

Pages visited and time spent on our website

Referring websites

Cookies and similar technologies

This information helps us understand website performance, improve the visitor experience, and maintain website security.

2. How We Use Your Information

We may use collected information to:

Respond to inquiries and requests for information

Provide information about IULA services and programs

Process assessments and appointment requests

Communicate regarding scheduling, services, and administrative matters

Deliver educational materials and updates when requested or authorized

Improve website functionality and user experience

Maintain accurate business records

Comply with applicable legal and regulatory obligations

Protect against unauthorized activity, fraud, or misuse of our systems

We do not sell personal information to third parties.

3. Email and SMS Communications

IULA may communicate with individuals through email, telephone, or SMS text messaging when appropriate and authorized.

SMS Consent

When you voluntarily provide your mobile telephone number and expressly opt in to receive text messages, you consent to receive communications from IULA consistent with the consent you provided.

Depending on your selections, these communications may include appointment-related notifications, administrative updates, responses to inquiries, educational information, and promotional messages about IULA services.

Consent to receive marketing text messages is not a condition of purchasing services or receiving care.

Message Frequency and Charges

Message frequency may vary depending on your interactions with IULA and the communication preferences you select.

Message and data rates may apply.

Opting Out

You may opt out of SMS communications at any time by replying STOP to a text message.

For assistance, reply HELP or contact IULA at 877-844-0443.

You may also request removal from marketing communications by contacting [email protected].

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors providing support services, such as customer service or messaging infrastructure, is permitted only as necessary to provide those services and subject to appropriate privacy and security protections.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

Sensitive Medical Information

Standard email and SMS messaging may not provide the protections appropriate for transmitting sensitive medical information.

IULA does not intend to use ordinary marketing text messages to transmit detailed medical records, diagnostic results, or other sensitive protected health information.

When appropriate, communications involving PHI will be handled through systems and procedures designed to comply with applicable privacy and security requirements.

4. HIPAA and Protected Health Information

IULA is a physician-led healthcare practice and recognizes its responsibilities under HIPAA and other applicable healthcare privacy laws.

When IULA collects, maintains, uses, or discloses PHI in connection with covered healthcare activities, that information is handled in accordance with applicable legal requirements.

IULA may use electronic practice management, communication, documentation, and patient engagement platforms to support its operations.

Where required, IULA uses appropriate contractual, administrative, technical, and organizational safeguards, including Business Associate Agreements with vendors that create, receive, maintain, or transmit PHI on IULA's behalf.

Our website Privacy Policy does not replace our separate HIPAA Notice of Privacy Practices, which governs applicable uses and disclosures of PHI.

5. Third-Party Service Providers

IULA may engage third-party service providers to assist with:

Website hosting and maintenance

Customer relationship management

Appointment scheduling

Secure electronic forms

Email and SMS delivery

Payment processing

Website analytics

Patient engagement and administrative operations

These providers may receive access to information only as reasonably necessary to perform services on our behalf, subject to applicable contractual, privacy, and security obligations.

We do not authorize service providers to use personal information for their own unrelated marketing purposes.

Where required by HIPAA, vendors handling PHI must enter into appropriate Business Associate Agreements.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and evaluate the effectiveness of our digital communications.

Cookies may collect information concerning browsing activity, device characteristics, and interactions with our website.

You may control or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

We seek to avoid transmitting sensitive health information to advertising or analytics platforms in ways inconsistent with applicable privacy laws.

7. Information Sharing and Disclosure

We may disclose personal information when:

Necessary to provide a service you have requested

Authorized by you

Required by law, regulation, subpoena, or valid legal process

Necessary to protect the rights, safety, or security of IULA, our patients, or others

Necessary for permitted healthcare operations and otherwise authorized by applicable law

We do not sell, rent, or trade patient information or SMS opt-in information to third-party marketers.

8. Data Security

IULA uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

These measures may include access controls, encryption where appropriate, secure systems, staff training, and contractual protections with service providers.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

Individuals should avoid transmitting sensitive medical information through unsecured website forms, ordinary email, or text messages unless specifically instructed to use an appropriate secure communication channel.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, comply with legal and regulatory requirements, resolve disputes, and maintain appropriate business records.

Medical records and PHI are retained in accordance with applicable healthcare record-retention requirements.

10. Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may request to:

Review or correct certain personal information

Update your contact preferences

Unsubscribe from promotional emails

Opt out of SMS communications

Request information about our privacy practices

Exercise applicable rights concerning your personal or protected health information

Requests involving PHI may be governed by HIPAA and our Notice of Privacy Practices.

To submit a privacy-related request, contact [email protected].

11. Children's Privacy

Our website is intended primarily for adults seeking information about IULA's healthcare and wellness services.

We do not knowingly collect personal information directly from children under 13 through our general website without appropriate parental or legal authorization.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the matter.

Healthcare information concerning minors is handled according to applicable federal and state law.

12. External Websites

Our website may contain links to third-party websites, platforms, or resources.

IULA is not responsible for the privacy practices, security measures, or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of any external websites they access.

13. Changes to This Privacy Policy

IULA may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.

Continued use of our website following publication of an updated Privacy Policy constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:

Integrative Urology, Longevity & Aesthetics, LLC (IULA)

443 Northfield Avenue, Suite 201A
West Orange, NJ 07052

Phone: 877-844-0443
Email: [email protected]
Website: www.iula.net

© 2026 Integrative Urology, Longevity & Aesthetics, LLC. All rights reserved.